Privacy Policy
Effective Date: 9/24/2025
1. Introduction
Welcome to X 2Flow. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, that you voluntarily give to us when you contact us through the site.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- AI Chatbot Data: Conversations you have with our AI chatbot, including business details and contact information you provide, are collected to generate leads and improve our services.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your inquiries and provide customer support.
- Generate a lead for our sales team based on your stated needs.
- Email you regarding your account or order.
- Improve our website and offerings.
- Monitor and analyze usage and trends to improve your experience with the Site.
4. Disclosure of Your Information
We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us using the contact form on our website.